Cellphone Use Plagues Hospital Operating Rooms
Next time you’re on the operating table and you take one last look around as the anesthesiologist approaches, don’t be too sure that that person in scrubs looking at a smartphone is pulling up vital health data. He or she might be texting a friend, or ordering new carpet.
Cellphone use is not generally restricted in the operating room, but some experts say the time for rules has come. In interviews, many described co-workers texting friends and relatives from the surgical suite. Some spoke of colleagues who hide a phone in a drawer and check it when they think no one is watching.
“Sometimes it’s just stuff like shopping online or checking Facebook,” said Dwight Burney, an orthopedic surgeon from Albuquerque. “The problem is that it does lead to distraction.” This can result in medical errors or lax safety procedures, such as forgetting to check a patient’s identity, he said.
In one 2011 incident, a Texas anesthesiologist was accused of sending text messages and e-mails while monitoring a patient. Her oxygen levels dropped, which the anesthesiologist allegedly didn’t notice for close to 20 minutes, and she died in surgery. The woman’s family sued the anesthesiologist. The case was settled before going to trial.
Such incidents are why physicians and medical groups including the American College of Surgeons, the American Academy of Orthopaedic Surgeons and doctors who published an April paper for the American Society of Anesthesiologists have been issuing warnings about phones in the OR and calling for clear rules on whether and how they can be used. Many raised red flags about the potential for noise or distraction, while some also pointed to the possible challenge of infection control.
It’s an issue they say has gotten little attention until recently. No federal regulations or industry-wide quality measures address phone use in health-care settings in general or in the OR specifically. And no group tracks whether hospitals have adopted rules for cellphone use.
But as people become increasingly glued to their phones, the lack of guidance could have big consequences.
Diagnosing the problem is easy, said Peter Papadakos, a professor of anesthesiology, surgery, neurology and neurosurgery at the University of Rochester in New York, who has written extensively on the subject. “Once we get into or start using our cellphones, we separate ourselves from the reality of where we are,” he said. “It’s self-evident: If you’re staring at a phone, you’re not staring at the monitors.”
This reality attracted national attention last year, when a doctor at Manhattan’s Yorkville Endoscopy clinic snapped cellphone pictures during an operation on comedian Joan Rivers, according to a federal investigation. The surgery, a throat procedure, went awry — an outcome the investigation didn’t directly link to the doctor’s phone use — and ended up cutting off Rivers’s oxygen supply. She went into cardiac arrest and died Sept. 4.
“It’s very important that the surgical teams be concentrating on the patient during the surgical event,” said Ramona Conner, editor-in-chief of the practice guidelines for the Association of Perioperative Nurses.
Because people can check their phones for both personal information and work-related material, it’s easy for the devices to distract providers, said Bob Wachter, a professor of medicine at the University of California at San Francisco and an expert in patient safety.
“It’s not that different from texting and driving,” he said. “There are supposed to be no distractions.”
Bringing one’s phone into the OR is common, Conner said.
Some hospitals have attempted to address the issue. The University of Rochester Medical Center requires staff to keep phones silenced when working with patients and forbids using phones for personal matters while at any “clinical work stations,” not just operating rooms.
Specific enforceable directives for the OR aren’t commonplace, but “more and more hospitals are playing catch-up” in developing policies, said cardiologist Chandan Devireddy, an associate professor of medicine at Emory University.
He oversees a catheterization laboratory — where patients undergo cardiac procedures — and enforces a rule that staffers cannot check e-mail or browse the Internet during cases. At least once a year, his department discusses social media and appropriate cellphone use. But some doctors, nurses and other OR personnel point out that smartphones can provide assistance during care, letting staffers view patient information and lab results on the fly or communicate with colleagues in other parts of the hospital during a surgery.
But it’s hard to know whether medical personnel are instead scanning Amazon or Facebook “unless you’re videotaping or monitoring all persons at any time of the day,” Devireddy said.
For example, Burney, the orthopedic surgeon in Albuquerque, said his workplace, an ambulatory surgical center, forbids cellphone use in the operating room, but “it is a policy that is routinely violated.” He said that he hasn’t seen any injuries caused by cellphone use at his facility and that lab leaders discipline repeat offenders. It’s the mix of pros and cons that complicates efforts to develop clear-cut guidelines.
“We don’t want to throw out the baby with the bathwater,” Conner said. “We want to be able to take advantage of this wonderful technology.”
“Our ability to address patient-care issues is much faster,” agreed Devireddy. “The idea of eliminating mobile phones is, I think, a very restrictive one.” Instead, he and Conner said, hospitals need to find a way to hold onto the benefits while keeping staffers from getting distracted.
Hospital policymakers frequently ask about the best way to regulate phone use, said Paul Anderson, ECRI Institute’s editorial director of patient safety risk and quality, who often lectures on patient safety. The most effective course, he said, is to create a culture that discourages inappropriate distractions.
Concerns about distracted doctors aren’t new, said Peter Faries, chief of vascular surgery at New York’s Mount Sinai Hospital, who noted that people used to tell stories about doctors flipping through newspapers or reading medical books while in the OR. What’s changed, he said, is the object that offers potential distractions.