Office Coach: Get co-workers to join your complaint or drop it
The woman in the next cubicle is driving me crazy. “Helen” is a heavy smoker, so she coughs all the time. Her cellphone rings constantly with calls from her kids, and she conducts these conversations in a very loud voice. She also eats breakfast and lunch at her desk every day. I have started wearing headphones, but I can’t escape the smelly food that Helen brings to work. Since we don’t have a break room, there’s not much I can do...
Office Coach: Get co-workers to join your complaint or drop it
The woman in the next cubicle is driving me crazy. “Helen” is a heavy smoker, so she coughs all the time. Her cellphone rings constantly with calls from her kids, and she conducts these conversations in a very loud voice. She also eats breakfast and lunch at her desk every day. I have started wearing headphones, but I can’t escape the smelly food that Helen brings to work. Since we don’t have a break room, there’s not much I can do...
Consumer Confidential: Anthem’s Good Intentions Get Lost in Aggressive Telemarketing
Joseph Goldstein received a call the other day at his Los Angeles home from someone claiming to represent his insurer, Anthem Blue Cross. The caller said he knew that one of Goldstein’s family members had been seriously injured in a fall and wanted to make sure that Goldstein knew about Anthem’s wellness and home-care programs. “They said I had to sign up right away or I’d lose these benefits,” Goldstein recalled. “It was a very hard...
A Landline That Is Smarter and Easier to Use
Ilan Abehassera had a communication problem. A frequent traveler with three young children at home, it was hard for him to stay in touch with his family. He could call the home telephone, but then he could speak to only one family member at a time. He could FaceTime with his wife, but again, it was hard to speak to multiple people at once. He could even use a service like Skype or Google Hangouts, but his wife would have to be around...
Consumer Confidential: More Help Is Needed to Stop Robocalls, Including Ones From eBay and PayPal
If you’re being driven crazy by robocalls, help may be on the way. Sen. Claire McCaskill, D-Mo., has introduced legislation to strengthen the Federal Communication Commission’s ability to crack down on what’s become a high-tech pain in the tuchis. “These calls can be annoying or frustrating to many of us, but they can be much more devastating to those, especially seniors, who fall victim to them,” McCaskill said. Her bill would give...
