Union Files Complaint Against Co-op

Hanover — A Massachusetts-based union has filed a complaint with the National Labor Relations Board against the Hanover Consumer Cooperative Society, alleging management at the Co-op impeded workers’ efforts to unionize. The complaint says that “on about May 6, 2015,” management at the Hanover Co-op Food Store on South Park Street intimidated workers and prevented them from discussing organization inside the store. In doing so, the...

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Consumer Confidential: AT&T Stumbles in Helping Customer With $24,000 Phone Bill

It wasn’t what Ron Dorff said. It was how he said it. The 83-year-old wanted to let me know he was having problems with his phone company, AT&T. I get calls like this every day. But Dorff’s desperation was clear. I could hear it in his voice. “It’s the bill,” he explained. “The company says I have to pay it. I can’t pay this bill.” I asked how much it was for. “Twenty-four thousand dollars,” Dorff replied. Clearly something...

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