Pizza Hut: Convenience Is Key to Increasing Sales

New York — Yum CEO Greg Creed thinks he figured out why sales at Pizza Hut have gone cold: The chain needs to be more like the car-hailing service Uber. “If you think about the Uber experience, it’s easy to use, it’s easy to pay, it’s very easy to track,” Creed said in a phone interview from Dallas late Thursday after Yum Brands’ investor day. During a presentation, Creed said there was a time when the way to beat the competition was...

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