News Feed Charge Irks Small Businesses
San Jose, Calif. — Chrystal Bougon remembers the days when customers walked through the door of her plus-size lingerie shop in San Jose and uttered the phrase, “I saw you on Facebook.” Now the small business owner rarely hears those words. Concerned that people will leave the site if shown too many ads, Facebook this year began filtering users’ News Feeds to eliminate many of the unpaid status updates they receive from businesses...