Consumer Confidential: Should a Man Taken to the ER in an Ambulance Against His Will Have to Pay the Bill?

As George Varghese tells it, he was walking along a sidewalk in West Los Angeles when he tripped on a crack and fell to the ground, spraining his wrist. “An ambulance appeared suddenly,” he recalled. “Three men came out, checked my ID, laid me on a cart, pushed me into the van and took me to the emergency room.” That would seem like a model of paramedic perfection, except for one thing. Varghese, 79, said he didn’t want to go to the...

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Developers Thinking Inside The Box — the Cargo Box
Jan31

Developers Thinking Inside The Box — the Cargo Box

Los Angeles — Slinging fresh juices and smoothies at two shops in Los Angeles, the owners of The Juice were initially skeptical when approached with an unusual proposition for a new location: a pop-up housed in a shipping container in the city’s Arts District. Elizabeth Halpern and her business partner, Melissa Cronkhite, questioned how many customers they would attract in the downtown Los Angeles neighborhood. What eventually won...

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Meditation Turns Ultra-Trendy With New App

Los Angeles — Andy Puddicombe, a trained Buddhist monk, wants to spread health and happiness by teaching our technology-addled minds to slow down and live in the moment. Naturally, he’s doing it through an app. In just a few short minutes a day, users can listen to meditation guides for topics as varied as anxiety and relationships narrated by Puddicombe in his soothing British voice. “This exercise isn’t about getting rid of...

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L.A. Students Grow Food at School
Nov29

L.A. Students Grow Food at School

Los Angeles — Elizabeth Castro had never tasted beets or kumquats before she joined an after-school gardening program at her inner-city Los Angeles high school. Now, the 15-year-old helps grow the produce on campus in an urban neighborhood filled with auto shops and fast food restaurants — and she’s taken samples for her family to try. “Many things that I experienced here, I had never experienced before,” Castro told U.S. Surgeon...

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Consumer Confidential: AT&T CEO Admits His Firm ‘Blew It’ by Siccing Lawyer on Customer

A&T’s chief executive, Randall Stephenson, acknowledged last week that the company “blew it” in turning over a loyal customer’s suggestions to a lawyer and saying it won’t even consider ideas from the general public. “At AT&T, our top priority is to treat our customers to a premium experience every time they interact with us, and our consistent award-winning service demonstrates we usually get it right,” Stephenson wrote in...

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