Consumer Confidential: You’ve Bought It. Now What About Returning It?

On Black Friday, people’s thoughts turned from a celebration of thankfulness to spending gobs of cash on modestly discounted consumer goods. I’m not here to judge. But I am here to offer some tips on two of the big Rs of the holiday shopping season: rebates and returns. “There’s a lot of variability with how manufacturers and retailers handle this,” said Karl Quist, president of PriceBlink, an online price-comparison tool. “It...

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PayPal Policy Opts You In for Robocalls

By Brian Fung The Washington Post PayPal is rolling out an update to its user agreement that threatens to bombard you with “autodialed or prerecorded calls and text messages” — and by agreeing to the updated terms, you’re immediately opted in. PayPal can even reach you at phone numbers that you didn’t provide. Through undisclosed means, PayPal says it has the right to contact you on numbers “we have otherwise obtained.” The update...

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