Consumer Confidential: Firms Should Stop Pretending That High-Profile Mergers Will Benefit Consumers

The script has become a familiar one for consumers. First a company announces that it’s acquiring a rival firm. Both businesses declare this will be great for customers. Federal regulators, in most cases, then say that they’ve looked closely at the deal and don’t see any problem. The buyout goes through and — what do you know? — prices eventually go up and the quality of the product or service shows no improvement. It makes you...

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