Banks Testing New Tech To Speed Up Transactions

Banks are experimenting with a tool that could shorten your wait times in the teller line or at the ATM: your smartphone. The technology, called “pre-staging,” would let you start a transaction on your phone and complete it at a teller line or an ATM. “It’s one of the next innovations from a banking perspective,” said Miranda Hill, the Seattle-based manager for Wells Fargo’s digital innovation lab. Earlier this year, the San...

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