A Landline That Is Smarter and Easier to Use
Ilan Abehassera had a communication problem. A frequent traveler with three young children at home, it was hard for him to stay in touch with his family. He could call the home telephone, but then he could speak to only one family member at a time. He could FaceTime with his wife, but again, it was hard to speak to multiple people at once. He could even use a service like Skype or Google Hangouts, but his wife would have to be around...
Consumer Confidential: Consumers Will Be Losers as More Businesses Hang Up on Voice Mail
Voice mail is dying — has been for years, apparently. And that’s not necessarily a good thing. JPMorgan Chase & Co. announced last week that it’s hanging up on voice mail for tens of thousands of workers in its consumer banking division. Too pricey at $10 a month per line, the bank says, and unnecessary in an age of smartphones, texts and emails. Chase is following in the footsteps of Coca-Cola, which ditched voice mail for its...
