Chipolte Struggles to Stop Food-Borne Illnesses, Win Back Customers
Chipotle Mexican Grill responded quickly when four of its workers called in sick last week with suspected cases of norovirus. The Boston-area restaurant was shuttered for cleaning, and no customers got ill. The company’s management considers that a successful outcome — a sign its updated health protocols are working. But customers, still wary of the chain after a string of outbreaks, didn’t see it that way. Headlines about the...
Embracing March Madness
New York — March Madness is taking over at small companies that are letting employees watch the NCAA basketball tournament while they work. Staffers at the marketing company Phelps will be able to keep an eye on the games at their desks or on conference room TVs. CEO Joe Phelps said his 86 employees are hard workers, often staying late or completing projects on weekends, so he’s fine if they work a little less hard during when games...
Jobs Numbers Help to Dispel Recession Fear
Washington — A robust February jobs report showcased a resilient U.S. economy just as fears of a new recession had begun to surface. Economic reports in recent weeks had fueled anxieties about a looming downturn: Manufacturers were slumping. Stocks had plummeted. China was slowing sharply along with other emerging markets. The rising dollar had crushed exports. But last month, U.S. employers sent a clear message of confidence. They...
Mercedes ‘Robots’ Can’t Keep Up
Mercedes-Benz offers the S-Class sedan with a growing array of options such as carbon-fiber trim, heated and cooled cupholders and four types of caps for the tire valves, and the carmaker’s robots can’t keep up. With customization key to wooing modern consumers, the flexibility and dexterity of human workers is reclaiming space on Mercedes’ assembly lines. That bucks a trend that has given machines the upper hand since legendary U.S....
Workers Are Saving More for Retirement, Led By Millennials
New York — Workers are saving more for retirement, and the youngest — not exactly known for squirreling money away — are boosting their savings rates faster than any other age group. Millennials between the ages of 25 and 34 are saving a median of 7.5 percent of their pay for retirement, including whatever match they get from their jobs, according to a survey by Fidelity Investments of 4,650 households with at least $20,000 of annual...